TERMS & CONDITIONS
CONDITIONS
TOUR OPERATOR
is Edelweiss Bike Travel Reise Ges.m.b.H. (EBTR), Sportplatzweg 14, A-6414 Mieming, Austria.
TOUR BOOKING FORM
With your signature on the booking form you accept these Terms and
Conditions as a binding contract between EBTR and you, the participant.
EBTR cannot accept any tour participant without a duly signed booking
form. Please read the Terms and Conditions carefully.
RELEASE AND WAIVER
Every participant of a tour operated by EBTR is required to accept and
sign a release and waiver form of rights before tour start. EBTR cannot
accept any tour participant without a duly signed release and waiver
form. A copy of the release and waiver form can be provided by our
agents.
AGENTS AND REPRESENTATIVES
EBTR agents and representatives represent EBTR but are not a party to
this contract. Nor are they responsible or liable for failure to
provide any service as may be described in our literature pertaining to
the contract.
RESERVATION AND DEPOSIT
For the tour a booking deposit of US$ 500 is required at the time of
booking. This deposit secures a place on the tour. The balance is due
60 days before the tour starts. If the total balance is not received 60
days before tour start, EBTR reserves the right to treat this
reservation as cancelled and charge the cancellation fee.
MOTORCYCLE RENTAL/SAFETY DEPOSIT
Rental motorcycles are provided as part of the tour package. The type
and make vary to fit the type of riding on each tour. The majority of
the rental motor cycles are BMWs. The pictures of the motorcycles in
this catalog do not always represent the exact version of the
motorcycles provided. Most of them have luggage cases, some have
backrests. Please ask our agent if you need more detailed information.
EBTR reserves the right to substitute the motorcycle confirmed to tour
participants. EBTR strives to ensure that all participants ride the
motorcycle they are confirmed on and is very proud of their record of
doing so. Unfortunately, at times, certain unexpected and
uncontrollable situations arise which may require the substitution of a
motorcycle. This includes, but is not limited to, mechanical failure,
collision damage and theft. Should EBTR not be able to replace a
confirmed motorcycle with the confirmed type or similar, a pro-rated
refund for the difference in models will be refunded to participant.
This constitutes the maximum liability of EBTR. A safety deposit has to
be paid at the EBTR rental center at the time of hand-over of the
motorcycle at the beginning of the rental period. The amount of this
safety deposit is equal to the amount of the deductible of the vehicle
insurance and is listed on page 9. EBTR reserves the right to adjust
the amount of this safety deposit and deductible without notice. This
safety deposit will be refunded upon return of the undamaged motorcycle
to EBTR. Some rental centers require a separate rental contract for the
rental motorcycle to be signed at the rental station. The rental period
is not interrupted due to the inability of a renter to ride or for any
other reason. During the tour EBTR is not obliged to replace a damaged
motorcycle.
OWN MOTORCYCLE
When customer brings own motorcycle for use on the tour, no motorcycle insurance is provided by EBTR.
PRICE OF TOUR INCLUDES
The items included in the tour price are listed on each tour site. The
tour price includes hotel accommodations in double, twin or single
rooms.
ROOM ALLOCATION
A limited number of single rooms are available at extra cost on a first
come, first served basis, but avail ability cannot be guaranteed. EBTR
will attempt to find a roommate for riders not specifying single room
on their booking form, but cannot guarantee it; surcharge for single
room may be applied.
PRICE OF TOUR DOES NOT INCLUDE
All items not mentioned as included and all items of a personal nature.
BAGGAGE
EBTR assumes no responsibility for loss, damage or delay in delivering
baggage to tour participants. Baggage turned over to EBTR for transport
each day is done so at participant’s own risk. Baggage insurance is
recommended. A maximum of two pieces of luggage per person is accepted.
CANCELLATION AND REFUNDS
Cancellations received more than 60 days prior to the date of tour
start will be subject to a US$ 300 per person cancellation fee.
Cancellations received less than 60 days prior to departure will be
subject to the following forfeit of tour cost; 59-42 days, US$ 500 per
person; 41-31 days, 30¨f tour cost; within 30 days, 100¨f tour cost. No
exception to this policy can be made for any reason. Trip cancellation
insurance is strongly recommended.
REBOOKING
One rebooking latest 60 days before tour start is possible. After rebooking the minimum cancellation fee is US$ 500 per person.
MINIMUM TOUR PARTICIPANTS
Up to 30 days prior to tour start EBTR can cancel a tour if an
insufficient number of tour participants have booked and fully paid by
that time.
TOUR CANCELLATION
In this case, the customers will be notified forthwith. EBTR will offer
to operate the tour if all customers agree to a supplemental charge due
to the low number of tour members. If customers do not accept to pay
the supplement, EBTR will refund their payment in full, which
will constitute the full settlement. EBTR is not liable for any
additional costs or losses incurred by the tour participant due to
EBTR’s cancellation of tour due to lack of participants. This includes,
but is not limited to, the cost of pre-paid airline tickets, hotel
reservations and automobile rentals. Situations may arise which, in our
opinion, make it necessary for us to cancel, advance or postpone a
scheduled tour, change itineraries or make substitutions regarding
hotels, cities, tour guides and other travel arrangements. In that
event, we do not assume responsibility or liability for any resulting
losses, expenses or inconvenience. EBTR is not required to make refunds
once tour commences, regardless of the reason for participant’s being
unable to complete his or her tour. Non-observance of traffic laws and
group travel regulations. If the customer does not comply with traffic
laws or the requirements for group travel, the contract may be
cancelled by EBTR and the rental motorcycle secured.
PHOTO AND VIDEO MATERIAL
Photos and videos produced by EBTR or its representatives on tour are
the property of EBTR. The copyrights rest with EBTR. EBTR can use all
such material for advertising and marketing purposes, including images
in which individual tour members can be recognized, without any charge
from the tour member arising for EBTR for this use of material.
PASSPORT, VISA, DRIVING AND HEALTH REGULATIONS
The customer is responsible for complying with above regulations and all consequences resulting from non-compliance.
RESPONSIBILITY
EBTR is responsible for providing the services listed in the tour
description according to the local standard and the accurate
description of services offered in its literature. EBTR carefully
selects and constantly checks its contractors, such as hotels and
restaurants. EBTR is responsible for conscientious travel preparations.
EBTR is not responsible or liable for any accidents. EBTR reserves the
right without prior notice to withdraw any part or all of a tour, to
make such changes as may be necessary, and the extra cost, if
applicable, resulting therefrom, shall be paid by the customer.
Furthermore, it is agreed and understood that the owners, operators and
agents of this tour including EBTR are not the guardians of any
customer’s safety and they, individually or collectively, cannot be
held liable in any way for any occurrence in connection with the
operation or the client’s participation in connection with the tour,
which might result in injury, death or other damage to the client, his
property, or his family, heirs, or assigns. EBTR is not responsible or
liable for a delay occuring from the manufacturer’s failure to deliver
the motor cycle on time. The liability of EBTR as the tour operator is
limited to a total of three times the tour price irrespective of the
title/claim. EBTR is not responsible for any delays, changes in
schedule or other conditions.
ALTERATIONS TO TOUR SCHEDULE
Some tours operate on a seasonal basis and where seasonal variances
and/or weather conditions cause changes in the tour routing or
accommodations, the itinerary will be adjusted accordingly and
alternate hotels, restaurants and roads will be used.
WEATHER CONDITIONS
EBTR strives to schedule its tours at a time of the year when the
weather in the touring area is usually pleasant for motorcycling. Many
tours pass through areas where weather conditions can change very fast
and significantly. EBTR cannot be made liable for unpleasant or
unsuitable weather conditions and no refunds are made for such
conditions.
TOUR RATES, RENTAL RATES AND MOTORCYCLE COSTS
Fares quoted in this brochure are those in effect at time of printing.
If cost factors, including but not limited to hotels, meals,
motorcycles, insurance, international currency fluctuations etc.,
dictate the need for fare increases, EBTR may do so at any time prior
to 60 days before departure.
INSURANCE
EBTR recommends that you take out adequate travel, health and accident
insurance as well as trip cancellation insurance with our agents.
VERBAL CHANGES
of contract are invalid unless confirmed in writing by EBTR.
PRINTING ERRORS AND CALCULATION MISTAKES
EBTR reserves the right to correct printing errors or calculation mistakes at any time.
